Shipping policy
Shipping Policy for Electronius Shop
At Radmkts Shop, we strive to provide you with the best shopping experience possible, including fast and reliable shipping for our eBook reading lights and accessories. Below is our shipping policy to keep you informed about our procedures and guidelines.
Shipping Methods
We offer a variety of shipping options to meet your needs:
Standard Shipping: Delivered within 15-25 business days.
Processing Time
Orders are typically processed within 3-5 business days. Please note that processing time may be longer during peak shopping seasons or holidays. If there are any delays in processing your order, we will notify you via email.
Shipping Rates
Shipping rates may vary based on the shipping method selected, the weight of the items, and the delivery destination. You can view the applicable shipping rates at checkout before finalizing your order.
Tracking Your Order
Once your order has been shipped, you will receive an email confirmation that includes a tracking number. You can use this tracking number to monitor the status of your shipment.
Damaged or Lost Packages
In the unlikely event that your package is lost or damaged during transit, please contact our customer support team at [email protected] within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy for detailed information.